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Frequently asked questions:
How does a DogWatch Hidden Fence work?
A buried wire
carries harmless radio signals around a boundary that you
designate.
Your dogs wears a
small receiver on his collar that identifies the boundary and
warns him when he gets too close.
Will it hurt my dog?
Stimulation has been used in dog training for over 40 years.
The correction is
strong enough to reinforce your dog's good behavior, not to hurt
him.
Is it an electric fence?
The
system runs on radio signals. The transmitter emits a FM signal to
the receiver on the dog's collar, which then emits an audible
warning to warn your dog when he gets too close to the boundary;
followed by a mild correction, if he crosses into the designated
signal field.
Once the fence is installed can I just
let the dog out?
 DogWatch
Hidden Fence Systems of Western Mass. recommends a 7 to 10 day
training process: twice a day, for a period of 15-20 minutes each.
The training
sessions combine both a visual field (flags marking the perimeter)
and using specific voice commands.
With proper training
your dog will remember the placement of the flags, and with your
positive reinforcement, he is easily taught to stay within his
perimeter.
Will the Hidden Fence work for more than one
dog?
Yes! There
is no limit to the number of dogs, and all receivers can be custom
set for each dog contained.
Is the Hidden Fence safe during a lightning
storm?
All DogWatch Hidden Fences
installed by DogWatch Hidden Fences of Western Mass., include
proper internal grounding and external surge protection to protect
against transmitter damage. However, your dog should be safe
indoors during any storm.
What's the difference between DogWatch
and other brands?
DogWatch Hidden Fences should not
be confused with Invisible Fence® or Invisible Fencing® which
are products and registered trademarks of Invisible Fence, Inc.
A Hidden Fence is often referred to as 'invisible'. However,
with our exclusive Hidden technology, safety and convenience
features, our lifetime warranty,
and
our locally owned independent dealer commitment to you and your
pet, DogWatch has defined the obvious differences in pet
containment choices today.
DogWatch has set the standard in our industry that other
companies are just now attempting to imitate.
Since 1998, DogWatch Hidden Fences have been a recipient of the
Consumers Digest Best Buy ©
You didn’t
install my invisible fence. Can you repair it?
Yes! We easily
can repair your wire break(s) and it would be our pleasure to
assist you.
We cannot
repair your existing components; as we’re an FM signal and
they’re AM.
We can
however, offer you the best available product in our industry
with our competitive replacement option. Call us for a free at
home estimate. 866-394-3647
What if I have underground
utilities?
DogWatch of Western
Mass will mark your property in compliance with Massachusetts
DigSafe requirements, and will instruct you to call 1-888-DIGSAFE
prior to actual installation.
What is DM? Is this
important to me?
Digital modulation (DM) is a generic term. DM
is not a form of a signal. In the pet containment industry, all AM
and FM signals are DM; similar to what you would find in a car
radio.
Fences from Invisible Fence®, Pet Stop®, and
other brands all use forms of Amplitude Modulation (AM).
DogWatch is the only vendor in the pet containment industry with
Frequency Modulation (FM).
The differences between AM and FM are
substantial:
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AM receivers are susceptible to interference
from other products such as computers, garage door openers, and
televisions.
-
FM signals are used by police, fire, and
aircraft equipment because the reception is much more immune to
interference.
DogWatch is the only manufacturer of Hidden
Fences with a patented FM radio signal.
FM is more secure and offers major safety
advantages for you and your pet.
 Our top two
questions:
Is it ok for me
to remove the collar once my dog has been trained to the fence?
No!
Other companies
often misdirect potential customers during the sales call into
thinking that it’s ok once the dog has been on a fence to remove
the collar.
What they are doing is twofold:
First and foremost, they are setting you your family up for
nothing less than heartbreak, and avoidable large expense at
your Veterinary clinic or animal hospital should your pet decide
to suddenly challenge the fence without the collar/receiver.
Secondly they are suggesting this during the sales call to
divert you from knowing how much you will spend, per year, on
batteries for their fence.
This misrepresentation appears to be the
complete polar opposite of what they are in business for and
could potentially cost your dog's life at some point should you
follow their erroneous lead and remove the collar.
No Hidden Costs:
DogWatch of Western Mass includes the batteries for the lifetime
of your fence for as long as you live in the Pioneer Valley.
Can you install a
fence in the winter and will it work?
Yes!
We work
all year round. For every dog there is a reason. For every
fence, we cover all seasons.
A winter
install exists of laying the wire on the ground or on or in the
snow. We complete
all the components, and return in spring to bury the wire.
The DogWatch
Hidden Fence range is normally between 3 and 6 feet, property
dependent, which radiates in all directions: above and both
sides of the boundary wire.
Our exclusive
user friendly features on our transmitter allows you to adjust
the signal field in heavy snow accumulation, if necessary
Sit. Stay. Safe.
Secure.©
DogWatch Hidden
Fence Systems of Western Mass., LLC
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